Subject: When is the customer not right?


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Posted on 11/4/09 at 01:36 PM  
  I just finished up my second school fundraiser order for local grade schools. The first one had numerous shirts she said she was shorted, but when she went back she found she had mistakes in her order she presented me. The second one now has come back saying she was shorted, only she says her numbers are right. I KNOW for a fact that what was ordered went out my door. I just wondered how others handled this cause I know I'm not the only one this has ever happened to. Other than going through them one at a time with her before they walk out the door, what else do I do?
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